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McCambridges carry Galway’s hopes for friendliest business

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Business Awards 2014, were (from left): Ronan Walsh, JCI Galway Deputy President; Ray Flaherty, SME Specialist, AIB; Luke Anthony & Maggie Murphy, McCambridges; Des Larkin, Branch Manager, AIB and Dr Garry Lohan, JCI Galway President.

One of Galway city’s best known and longest established shops carries the hopes of the city and county in next month’s completion to find Ireland’s friendliest business.

McCambridges on Shop Street was overall winner in the recent Junior Chamber International Galway awards, the third annual friendly business awards held here. They scored highly on all sections, most notably in the customer care category.

Other category winners include Ernie’s Fish and Veg Shop on Sea Road (Customer Choice award), the Meyrick Hotel (Shop Layout/design), the Evergreen Health Store (Digital Experience), Pat Divilly Fitness (Consumer Choice) and the Delight Café in Renmore (Disability Access).

The Friendly Business Awards seek to recognise and celebrate businesses that go the ‘extra mile’ by continuing to enhance the customer experience without compromising on customer service, despite the current difficult economic climate.

Entrants were judged on customer care and friendliness, eco friendliness, shop layout and design, disability access and finally digital media, which reflects the importance of user-friendliness of websites, social media and so forth for customers.

McCambridges will now bid to become crowned Ireland’s friendliest business at the JCI national convention being held in Cork on the weekend of October 3.

Connacht Tribune

New President for Local Ireland

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Left to right, Bob Hughes, Executive Director, Local Ireland, Dan Linehan, Head of Irish Times Regionals and Declan McGuire, Operations Manager of the Connacht Tribune.

The new President of Local Ireland, the association representing local news publishers around the country, is Head of Irish Times Regionals Dan Linehan.

Mr Linehan takes over the presidency from Declan McGuire of the Connacht Tribune. His appointment was confirmed at the recent Annual General Meeting of Local Ireland at Bloomfield House Hotel near Mullingar, Westmeath.

Mr Linehan, who has served as Vice President of the organisation for the last two years, said: “The coming years are a very important time for local publishers with many important issues to be addressed, including the implementation of the Future of Media Commission recommendations, defamation reform, the role and support for local publishers in public service reporting and helping publishers develop commercial digital offerings.”

Speaking at the AGM, Mr McGuire acknowledged the work done by the Executive in the past two years under the direction of Executive Director, Bob Hughes, on several projects related to the publishing industry but most especially the successful conclusion of the long-running campaign for the abolition of VAT on newspapers.

He also wished Mr Linehan the very best in his new role as President of the association for the next two years.

Mr Hughes thanked Mr McGuire for his leadership and support during his term of office and said he looked forward to working with Mr Linehan on the key policy priorities for the association, including Government supports, Government advertising, fair remuneration for content from the tech platforms and the reform of the legislation for defamation.

Local Ireland members also elected Seán Mahon, Managing Director of the Southern Star, as Vice President for the next two years.

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Connacht Tribune

Employers’ group hears of key challenges facing businesses in the region

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Pictured at Regional Insight Series in the Galmont Hotel are: Trevor O’Rourke, (CEO, Fibre Networks Ireland); Senan Colleran, (Head ESB Assets, Generation & Trading, ESB); Eilish O'Sullivan, (Human Resources Director, Medtronic); Danny McCoy, (CEO, Ibec); Helen Leahy, (Head of Regional Policy, Ibec); Ruairi Conroy (Diligent Corporation) and Fergal O’Brien, (Executive Director of Lobbying & Influence, Ibec). PHOTO: Michael Dillon.

The shortage of affordable housing is the single biggest impediment in attracting and retaining workers in the West, according to business group Ibec.

At a ‘Regional Insights Series’ meeting in the Galmont Hotel in Galway last week, employers were told that capacity constraints and labour supply are the key challenges facing business growth in the region.

Ibec Head of Regional Policy Helen Leahy said: “There must be greater focus by government on enhancing quality of life issues such as housing and infrastructure which are driving labour shortages in the region.

“Ibec’s vision for the West is to realise its potential to become a globally competitive location. An inadequate supply of affordable housing is now the single largest impediment to attracting and retaining talented workers, without whom business investment and expansions are not possible.

“Labour shortages are a real concern for businesses in the region. People decide where to live and work based on quality of life and access to high quality services and amenities. Industry tends to follow talent, and in this regard, the region needs to have all the building blocks in place as the attraction and retention of world-class talent becomes increasingly competitive on a global level,” said Ms Leahy.

Amongst Ibec’s priorities for the West are:

  • Addressing housing and infrastructure challenges
  • Transitioning towards a new growth model with Net Zero energy powered by Atlantic offshore wind resources
  • Adapting businesses to the new economic realities
  • Enhancing capacity and skillsets to achieve sustainable development objectives
  • Investment in people and skills
  • Creating competitive advantage through digitalisation
  • Innovation as a key driver of productivity growth

 

 

 

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Connacht Tribune

Survey finds one in five retailers in Galway want to go fully cashless

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Conor Quirke of BOI Payment Acceptance: move to card payments.

One in five Galway businesses want to go fully cashless, as the move towards card payments and tapping continues unabated post-Covid.

In all, 22% of Galway businesses would like to be fully cashless, according to a survey carried out by BOI Payment Acceptance (BOIPA), a provider of payment technology solutions, which asked Irish businesses about the current payment landscape as well as business confidence and concerns.

Over one-third (36%) of Galway businesses were unaware there is no contactless limit on mobile wallets – just below the national average – while 54% believe the increase in card over cash transactions has helped them run their business.

Six out of ten Galway businesses expect to grow this year despite the cost-of-living crisis and running costs dominating as key concerns; 62% believe their business will grow over the next twelve months despite global economic uncertainty.

Unsurprisingly cost-of-living increases and running costs were the main concerns the majority of businesses had.

For more, read this week’s Connacht Tribune.

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