Business
People in Business – Paul Gill Managing Director, Claregalway Hotel
Paul Gill’s business life, so far, could be summed up as: learning and doing; learning more and doing more. The managing director of the Claregalway Hotel is currently studying for an MBA at NUI Galway and says that he has already implemented some ideas generated as part of his studies.
‘It’s important to attract high-calibre graduates to work with us,’ he says.
‘To do that, I need to go through a similar education path so that I can better understand their perspectives.
It also has some very positive immediate benefits for the business, for example giving Paul an appreciation of the importance of IT systems to the operation.
‘A good IT infrastructure won’t give you a competitive advantage on its own but can give you easier access to data which can do that,’ he says.
Born in Kenya and raised on the Aran Islands, Paul studied hospitality and hotel management at GMIT and Shannon, rounded off by a 15 month placement in Switzerland.
Following a year in Southampton he spent 18 months at the Connemara Coast Hotel before moving to the Ardilaun House Hotel for eight years.
‘I learned a lot in those hotels, particularly at the Ardilaun where I had a number of management roles starting with the back office before moving to front of house,’ he recalls.
In 2001 Paul was asked to become general manager of a planned new hotel but after months of planning the project didn’t get off the ground.
‘I spent a lot of time at weekends and nights researching and planning this project,’ Paul remembers.
‘Although it didn’t work out I learned a lot from the process which was invaluable when the Claregalway opportunity came up.
Sitting on a main artery into the city with a population of 15,000 people living to the north and east and with no new hotels planned in North Galway at the time, Claregalway had a gap in the market for hotels.
It also helped that his wife, Nora, is from the area.
Nora had also worked in the industry in Eyre House and Park House where she received ‘the best training you could get anywhere,’
They worked closely with the developer for 18 months, all the time planning, researching and making advance sales, and in mid-2004 took up the lease and opened the doors of the Claregalway Hotel.
‘We had specified turn-key three star or four star hotel and the developer delivered the project to our requirements,’ he says.
They identified that weddings would be key to their success and targeted this market carefully and successfully with almost 600 catered for in the past nine years.
They established a strong and loyal local trade which has stood to them during the recession and also secured corporate business from nearby Parkmore as well as businesses in Galway city and Tuam.
For more, read this week’s Connacht Tribune.
The new President of Local Ireland, the association representing local news publishers around the country, is Head of Irish Times Regionals Dan Linehan.
Mr Linehan takes over the presidency from Declan McGuire of the Connacht Tribune. His appointment was confirmed at the recent Annual General Meeting of Local Ireland at Bloomfield House Hotel near Mullingar, Westmeath.
Mr Linehan, who has served as Vice President of the organisation for the last two years, said: “The coming years are a very important time for local publishers with many important issues to be addressed, including the implementation of the Future of Media Commission recommendations, defamation reform, the role and support for local publishers in public service reporting and helping publishers develop commercial digital offerings.”
Speaking at the AGM, Mr McGuire acknowledged the work done by the Executive in the past two years under the direction of Executive Director, Bob Hughes, on several projects related to the publishing industry but most especially the successful conclusion of the long-running campaign for the abolition of VAT on newspapers.
He also wished Mr Linehan the very best in his new role as President of the association for the next two years.
Mr Hughes thanked Mr McGuire for his leadership and support during his term of office and said he looked forward to working with Mr Linehan on the key policy priorities for the association, including Government supports, Government advertising, fair remuneration for content from the tech platforms and the reform of the legislation for defamation.
Local Ireland members also elected Seán Mahon, Managing Director of the Southern Star, as Vice President for the next two years.
The shortage of affordable housing is the single biggest impediment in attracting and retaining workers in the West, according to business group Ibec.
At a ‘Regional Insights Series’ meeting in the Galmont Hotel in Galway last week, employers were told that capacity constraints and labour supply are the key challenges facing business growth in the region.
Ibec Head of Regional Policy Helen Leahy said: “There must be greater focus by government on enhancing quality of life issues such as housing and infrastructure which are driving labour shortages in the region.
“Ibec’s vision for the West is to realise its potential to become a globally competitive location. An inadequate supply of affordable housing is now the single largest impediment to attracting and retaining talented workers, without whom business investment and expansions are not possible.
“Labour shortages are a real concern for businesses in the region. People decide where to live and work based on quality of life and access to high quality services and amenities. Industry tends to follow talent, and in this regard, the region needs to have all the building blocks in place as the attraction and retention of world-class talent becomes increasingly competitive on a global level,” said Ms Leahy.
Amongst Ibec’s priorities for the West are:
- Addressing housing and infrastructure challenges
- Transitioning towards a new growth model with Net Zero energy powered by Atlantic offshore wind resources
- Adapting businesses to the new economic realities
- Enhancing capacity and skillsets to achieve sustainable development objectives
- Investment in people and skills
- Creating competitive advantage through digitalisation
- Innovation as a key driver of productivity growth
One in five Galway businesses want to go fully cashless, as the move towards card payments and tapping continues unabated post-Covid.
In all, 22% of Galway businesses would like to be fully cashless, according to a survey carried out by BOI Payment Acceptance (BOIPA), a provider of payment technology solutions, which asked Irish businesses about the current payment landscape as well as business confidence and concerns.
Over one-third (36%) of Galway businesses were unaware there is no contactless limit on mobile wallets – just below the national average – while 54% believe the increase in card over cash transactions has helped them run their business.
Six out of ten Galway businesses expect to grow this year despite the cost-of-living crisis and running costs dominating as key concerns; 62% believe their business will grow over the next twelve months despite global economic uncertainty.
Unsurprisingly cost-of-living increases and running costs were the main concerns the majority of businesses had.
For more, read this week’s Connacht Tribune.
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