Bank support for customers during Covid

Bank of Ireland has moved swiftly to implement assistance for customers in response to the Covid-19 public health emergency, quickly launching a broad range of practical supports for personal and business customers.

Bank bosses have also made necessary changes to its branch network to play its part in curtailing the virus and ensuring services are focussed on the most pressing needs of customers right now.

This also involved diverting colleagues into roles where they can best assist customers and fast-track thousands of applications for support.

Bank of Ireland has already donated €1million in emergency support to charities and community groups nationwide in partnership with the Community Foundation for Ireland.

Its Covid-19 supports for customers include mortgage and loan payment breaks for personal and business customers; emergency working capital and payment flexibility for businesses; waiving contactless fees and increasing contactless limit from €30 to €50, and buying back foreign currency so customers who couldn’t travel wouldn’t be out of pocket.

For more, read this week’s Connacht Tribune.

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